VIP Support Technician (cisco Videoconferencing, Microsoft)

VIP Support Technician (Cisco Videoconferencing, Microsoft)

Do you enjoy solving complex technical problems to find the best solution? If you're not familiar with us yet, we're an engineering and innovation company working in various sectors, including ICT. We're reinventing how we compete and develop by integrating the most advanced techniques. You will join our talented and enthusiastic team, working for one of our main clients. Your role will involve providing on-site and remote support to VIP users, managing and maintaining Cisco videoconferencing systems, and collaborating with the IT support team to resolve incidents in Microsoft environments. But that's not all! You will also have the opportunity to participate in other projects related to cybersecurity involving networks and firewalls.

Do You Want To Be Part Of Our Team?

To be eligible for this position, you should have the following knowledge and experience:

• Cisco videoconferencing systems: installation, configuration and support in executive environments.
• Resolution of hardware and software incidents in the workplace (e.g. laptops, peripherals, printers).
• Knowledge of Microsoft environments: Windows, Office 365, Outlook, Teams and basic Active Directory management.
• Networks and security: basic knowledge of LAN/WiFi networks and firewalls.
• Experience with ticketing and monitoring tools for incident management and tracking. High level of English, both spoken and written.

What Do We Offer?

Hybrid working model and 8 weeks per year of teleworking outside your usual geographical area.

Flexible start and finish times, and intensive working hours Fridays and in summer.

Personalized career plan development, training and language learning support.

National and international mobility. Do you come from another country? We can offer you a relocation package.

Competitive compensation with ongoing reviews, flexible compensation and discount on brands.

Wellbeing program: Health, dental and accident insurance; free fruit and coffee, physical, mental and financial health training, and much more!

In our recruitment processes you will always have telephone and personal contact, face-to-face or online, with our talent acquisition team. In addition, bank transfers and bank cards will never be requested. If you are contacted through any other process, please write to our team at privacy@gmv.com

We promote equal opportunities in recruitment, and we are committed to inclusion and diversity.

What are you waiting for? Join us!