Customer Experience Ambassador (lucena)
Globe Telecom
Job Description
Customer Service, Digital, Sales Experience, and Inventory Management
Job Responsibilities:
• Assists customers' journey in using digital channels via face to face digital user assistance or education
• Attends to sales and service needs of customers
• Approves and processes sales and services applications and transactions in the system
• Processes payment for bills, purchases, and other transactions
Job Qualifications:
• Bachelor's Degree Holder (Graduate)
• Preferably with 3-5 years of experience in sales and customer-facing role;
• Willing to work in a variety of shifts including weekends and holidays;
• Basic technical proficiency (e.g., CRM tools, POS systems, or online platforms);
• Strong interpersonal, communication, and active listening skills;
• Proficiency in problem solving
Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here.
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.