Project Coordinator

Project Coordinator

Global Support and Development is seeking to hire a Project Coordinator. The position is full-time, in-person, and located at HQ in Charlotte, N.C. Ready to trade the mundane for the meaningful? Join Global Support and Development (GSD) as our Project Coordinator and become a crucial force in building resilience for communities across the Caribbean, Central America, and the South Pacific. If you thrive on tackling complex challenges with an innovation mindset, enjoy orchestrating the perfect plan, and want to see your efforts translate into real-world impact—from rapid disaster response to critical climate adaptation—then step up. You'll be the linchpin ensuring our vital, gap-filling projects are executed with precision, purpose, and heart, making sure our core values of accountability, humility, and integrity are woven into everything we do.

GSD offers a comprehensive benefits package to include:

• Up to 25 days of accrued vacation
• Up to 80 hours of annual sick leave
• Up to 80 hours of Military Pay and 30 Days Differential
• Medical, Dental and Vision (GSD covers monthly premium)
• Group Life and AD&D Coverage (GSD covers monthly premium)
• Retirement (Pre and Post Tax Options) and a Company Match
• Matches on Qualified 529 Plans
• Up to 14 Paid Holidays

Purpose of Position:

GSD's Project Coordinator enables the overall success of the organization by ensuring appropriate planning, prioritization, and execution are occurring to implement cross-organizational projects. This role requires strong communication and interpersonal skills and the ability to motivate cross-functional teams.

Essential Functions:

1. Assist in planning, organizing, and overseeing the execution of sensitive projects, managing risks to minimize impacts on scope, budget, and schedules;
2. Identify and mitigate project risks and develop contingency plans;
3. Create and update slide decks for executive leadership updates and project documentation;
4. Lead adoption of project management platform and tools to guide planning and execution;
5. Support, change control, risk assessment, and resource management activities;
6. Engage in stakeholder management across all organizational levels, ensuring effective communication and collaboration;
7. Identify and proactively address obstacles impeding project progress, escalating critical issues to the appropriate stakeholders;
8. Contribute to measuring project success through OKRs, metrics, and value realization assessments;
9. Ensure adherence to project delivery methods, frameworks, and tools;
10. Gather feedback and advise on continuous improvement initiatives through enabling team retrospectives, fostering inclusive, efficient, and effective collaboration;
11. Compile documentation and artifact updates through detailed note taking, proactive updates to risk registers and project plans, and other necessary documents;
12. Promote and action GSD's core values of accountability, humility, and integrity in all work we conduct;
13. Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact; and
14. Perform other duties as assigned.

Qualifications:

Required Experience:

• Two (2) years of experience in project coordination, with a proven track record of successful project delivery;
• 1 year of experience in designing and implementing organization-wide project management framework;
• Strong analytical and problem-solving skills;

Education:

• Bachelor's degree in Project Management, Business Administration, or related field; or
• Equivalent experience and training.

Professional Licenses/Certifications:

• Certification in project management is desired.

Knowledge/Skills:

• Proven ability to successfully manage cross-functional projects from design to execution, consistently delivering on time and within budget;
• Excellent computer skills, including competency with Google Suite;
• Excellent written and verbal communication and interpersonal skills;
• Knowledge and experience using project management software;
• Ability to manage time independently and coordinate multiple projects simultaneously under pressure;
• Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build relationships;
• Ability to proactively identify and solve problems;
• Exceptional organizational skills, attention to detail, and the ability to rapidly shift tasks;
• Experience working and/or traveling domestically and internationally.

Working Conditions and Physical Demands:

GSD prioritizes the safety, security, and well-being of all of our staff members. All employees are expected to follow strict safety protocols, including the use of personal protective equipment (PPE) as required and adherence to safety regulations (maritime, and other), to mitigate risks.

Consistent with the Americans with Disabilities Act (ADA) and North Carolina state law, GSD will provide reasonable accommodation for a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship or a direct threat to the health and/or safety of the individual or others.

These working conditions and physical demands are described to provide a clear understanding of the nature of the role, including the essential deployment responsibilities that may be necessary, to ensure that potential candidates are well-prepared for the challenging and demanding nature of the duties and realities of disaster response work.

Working Conditions:

Work is performed in an office setting and is generally sedentary, but may involve movement (e.g., walking, standing or otherwise being mobile throughout the office) for brief periods of time; Ability to use hands, reach, and independently lift and move items weighing up to 20 pounds, carry, push, and pull or otherwise move objects; Ability to bend and stoop; Ability to sit and view a computer screen for extended periods of time; Ability to demonstrate manual dexterity to operate computer and other office equipment; Routine domestic and international travel up to 10% is required; and Ability to communicate effectively with others.

Physical Demands:

• Ability to perform work indoors in an office environment;
• Ability to work a varied schedule to complete projects and meet deadlines in response to changing demands;
• Ability to travel to attend meetings, industry or professional association conferences and stay overnight as required.

This job description reflects an assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned to this job at GSD's discretion.

Work Authorization Requirements:

GSD participates in E-verify, an internet-based system that allows employers to determine the eligibility of their employees to work in the United States. E-Verify is administered by the U.S. Department of Homeland Security and the Social Security Administration. Our participation in E-Verify is in compliance with federal law and is limited to the use of E-Verify for employment eligibility verification only. We do not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9. Notwithstanding, employment is conditional upon validity of Employment Authorization Documents (EADs).

This job description is a summary rather than a detailed list of the duties performed. The essential functions, knowledge, skills, and working conditions may change along with business needs. This job description does not constitute a contract between employer and employee as employment is at will. Global Support and Development provides reasonable accommodations to assist qualified individuals in order to perform the essential functions their job requires.

GSD is an Equal Opportunity Employer, and embraces all candidates regardless of race, color, sex (including pregnancy), nation of origin, ethnicity, religion, disability, marital status, sexual orientation, age, gender identity or expression, genetic information, military/veteran status or any other basis prohibited by law. GSD promotes diversity, equity, and inclusion in all candidate selections.