Vacancy: Bookshop SALES / Customer Experience Personnel – Lekki, LAGOS

Sales / Customer Experience Personnel

We are seeking a motivated and customer-focused Sales / Customer Experience Personnel to join our team. The successful candidate will be responsible for driving sales, maintaining excellent client relationships, and ensuring that every customer enjoys a seamless and satisfying experience with our products and services.

Key responsibilities include:

• Greet, engage, and assist walk-in customers with product inquiries.
• Promote and sell furniture and interior products to new and existing clients.
• Provide detailed information on product features, pricing, and availability.
• Ensure excellent customer service by addressing complaints and following up on client satisfaction.
• Maintain accurate sales records, prepare reports, and update customer databases.
• Collaborate with the design and operations team to ensure smooth service delivery.
• Actively contribute to achieving monthly sales targets.

Requirements:

• OND / HND / B.Sc. in Marketing, Business Administration, or a related field.
• 1–5 years' proven experience in sales, retail, or customer service, preferably in furniture, interior design, or lifestyle products.
• Strong communication, negotiation, and interpersonal skills.
• A customer-first mindset with the ability to handle complaints professionally.
• Proficiency in MS Office and basic use of CRM or POS systems.
• Passion for interior design and trends will be an added advantage.

Benefits:

• Attractive base salary plus commission on sales.
• Career growth opportunities in sales and customer management.
• Exposure to the interior design and furnishing industry.
• Supportive and collaborative work environment.