Administratrice Service À La Clientèle / Customer Service Administrator

Job Title

Contributing to the sale and promotion of GFL waste collection services by supporting external sales representatives and ensuring liaison between operations and sales.

Main Responsibilities:

• Ensuring accurate data entry in the CDE and processing of verification forms.
• Assisting external sales representatives in scheduling appointments and other tasks.
• Keeping contract files up to date.
• Responding to client calls and inquiries professionally and promptly.
• Helping sales representatives prepare quotes.
• Processing all incoming requests for new and modified services.
• Carrying out necessary projects.
• Providing support to the sales manager as needed.
• Fully complying with all applicable laws, regulations, orders, and other directives, as well as all company and hierarchy policies, procedures, and guidelines.
• Performing any other tasks requested by management.

Knowledge, Skills, and Abilities:

• High school diploma or equivalent.
• One to three years of experience in sales and/or customer service.
• Knowledge of the JD Edwards system is an asset.
• Ability to communicate effectively, both verbally and in writing.
• Attention to detail.
• Ability to create, enter, and track information in Excel spreadsheets.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent organizational skills.

Working Conditions:

• Office work 95% of the time.
• Remote work permitted (2 days per week), following the training period.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com. Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.