Technical Services Specialist

Technical Services Specialist

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

As a Technical Services Specialist you will belong to Getinge Digital Health Solutions (DHS). Getinge DHS delivers solutions to hospitals that streamline and optimize workflows in sterile centrals, operating rooms, and patient flows. By supporting and facilitating workflows and communication for healthcare staff, we help our customers deliver effective and high-quality patient care.

The Swedish DHS team is part of our Nordic network with colleagues in Denmark, Norway, and Finland. The job can be based from any location in Sweden, but the best location is in the Stockholm area.

Your responsibilities:

• Product installation and implementation work
• Technical support for existing customers
• Training and courses within both simpler and more advanced solutions
• Collaborate with sales team and project managers
• Create and maintain good customer relationships
• Phone support between 8:00 AM–4:00 PM (schedule shared between you and colleagues)
• The main product is T-DOC – a tracking system for the sterile management chain in hospitals

Who are you?

Getinge seeks passionate individuals who are flexible, responsible, and results-driven – with a focus on creating value for both customer and company. You never compromise on quality, act responsibly, and always put the customer first. You thrive in collaboration, appreciate working in a Nordic team with different personalities, and have a future-oriented approach. If you like development – we make sure you get it!

Your profile:

We seek you who have a genuine interest in technology, customer contact, and system solutions in healthcare and hospital environments. You thrive working independently but also in close collaboration with colleagues in the Nordic countries. To succeed in the role, we believe you are structured, solution-oriented, and have an easy way to build trust in customer dialogues.

You likely have experience from a technical or application-related role, preferably within the healthcare or software industry. It is a big advantage if you have worked with T-DOC before or have a good understanding of similar tracking systems.

We believe you:

• Have relevant experience in technical IT support, application specialist role, or work with system implementations
• Have good knowledge of IT environments such as Windows Server, SQL, and database infrastructure
• Are a self-driven team player who likes challenges and has a strong desire to understand and learn new things
• Communicate effortlessly in Swedish and English, and are willing to travel in the Nordic countries if necessary (approximately 15–30 %)

Why join our team?

We believe we create the best products in the world – and our users agree! This means we work with an engaged customer group globally who truly appreciate our products. You get the opportunity to discuss solutions and development ideas directly with the users, which is crucial for us to improve T-DOC. The customer always stands at the center, and as a team we work together to succeed in our projects.

Getinge offers a safe and informal work environment with a focus on well-being, humor, and close collaboration in the team. We have an open dialogue between managers and employees and between teams. We invest in personal development, and together we create a plan for learning and competence development when you start your career with us.

Application:

Selection is ongoing, so please submit your application as soon as possible – but no later than 2025-11-14. Send your application through our recruitment system by clicking the "Apply Now" button. Due to GDPR, we do not accept applications via email.

If you have questions about the role, please contact recruiting manager Charlotte Havlby or recruiter Frida Svensson.

We look forward to your application – and hope you want to join us on our journey to become the world’s most sought-after medical technology company.