Business Transformation Consultant Specializing In Warehouse & Logistics
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
As a Business Transformation Consultant specializing in Warehouse & Logistics, you will lead end-to-end warehouse transformation initiatives leveraging Tier 1 WMS Software to modernize distribution operations and enable scalable, high-performance fulfillment networks. This role focuses on delivering warehouse operating model transformation across people, process, and technology—driving measurable improvements in service, cost, and productivity. You will work directly with client operations, IT, and executive stakeholders to translate business strategy into WMS-enabled warehouse execution capabilities, supporting greenfield and brownfield implementations, network redesign, and automation integration. This role can be performed anywhere in the U.S.
Required technical and professional expertise:
- Tier 1 Design & Implementation (4+ Years) Minimum 4+ years of hands-on experience designing and implementing Tier 1 WMS Software (Manhattan, Blue Yonder SAP), including functional design, configuration strategy, testing support, and multi-site deployment.
- Warehouse Transformation Delivery Proven ability to lead end-to-end distribution center transformation initiatives, from current-state assessment through future-state operating model design and WMS-enabled execution.
- Warehouse Operations & Process Design Deep practical understanding of DC workflows (receiving, put away, replenishment, picking, packing, shipping, returns) with the ability to design scalable, high-performance warehouse operating models.
- Cross-Functional Stakeholder Management Strong ability to partner with operations, IT, engineering, and leadership teams to align business objectives with warehouse execution capabilities and ensure successful delivery.
- Process Improvement & Performance Optimization Demonstrated success driving measurable improvements in productivity, operating cost, inventory accuracy, and fulfillment SLAs through structured warehouse process improvement.
- Change Enablement & Workshop Facilitation Experience leading process mapping workshops, developing SOPs, and supporting operational change adoption for new warehouse systems and processes.
Preferred technical and professional experience:
- Automation Integration Experience Exposure to AMRs, AS/RS, goods-to-person, sortation, and conveyor systems integrated into Tier 1 WMS-driven fulfillment environments.
- Systems Integration Knowledge Experience supporting MAWM integrations with ERP (SAP/Oracle), TMS, parcel execution platforms, and material handling control systems.
- Greenfield & Brownfield DC Implementations Background in new facility startups, retrofits, migrations, and multi-site Tier 1 WMS rollouts including cutover planning and hyper care stabilization.
- Warehouse Engineering Fundamentals Understanding of slotting strategy, layout optimization, capacity modeling, labor standards, and space utilization.
- Data-Driven Operations Analysis Strong analytical skills in throughput modeling, labor analysis, and operational KPI development.
- Program & Delivery Management Experience managing complex warehouse transformation timelines, risks, dependencies, and deliverables in client-facing environments.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.