Customer Service Rep III - US1

Customer Service Rep III Opportunities

Adecco is assisting a local client recruiting for Customer Service Rep III opportunities in Alpharetta, GA, 30004. This is an excellent opportunity to join a winning culture and get your foot in the door with a company that inserts company selling points. If Customer Service Rep III sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for Customer Service Rep III include but are not limited to:

• Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives.
• Works on problems of diverse complexity and scope.
• May act as a team or project leader providing direction to team activities and facilitate information validation and team decision making process.
• Exercises independent judgment within generally defined policies and practices to identify and select a solution.
• Ability to handle most unique situations.
• May seek advice to make decisions on complex business issues.

Education and Experience Required:

• Typically, a bachelor's degree or equivalent experience and 4-6 years related experience or master's degree and 2-4 years' experience.
• 4-6 years related experience in a telephone support position in a service or end-user support environment. 2 years' experience in the microcomputer industry.
• Technical training or other manufacturers' product lines.

Knowledge and Skills:

• Working knowledge of the field of Customer Relations.
• Excellent verbal communication and customer service skills.
• Intermediate-level knowledge of operating systems software.
• Demonstrated writing/correspondence skills.
• Experience and demonstrated presentation skills.
• Knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility.

Pay: $28/hr.

Shift: 8:00 am - 5:00 pm Mon – Fri

Weekly paycheck

Dedicated Onboarding Specialist & Recruiter

Access to Adecco's Aspire Academy with thousands of free upskilling courses

This Customer Service Rep III is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Rep III position and other opportunities with Adecco, apply today!

Pay Details: $28.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply