Lean Project Coordinator, Medicine

Lean Project Coordinator, Medicine

The Division of General Internal Medicine (DGIM) Project Coordinator will provide general support to the project management office, which aims to advance the GW MFA's strategies in support of our vision and mission. The Project Coordinator works closely with the project management team and assists in the planning, execution, and coordination of projects and strategic initiatives. The Project Coordinator is responsible for the development and maintenance of program, project, and department documentation (meeting materials, timelines, action items, workflow diagrams, etc.), drafting communications and presentations, day-to-day management of tracking tools, scheduling project meetings, and preparing data for presentation. With an emphasis on organization and innovation, Project Coordinators will be expected to learn and improve upon current processes and create efficiencies in the project delivery model. This position will be empowered and expected to make decisions on projects with the input of their team and will also need to possess the judgment and initiative to act independently within clear guidelines.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Portfolio and Project Support

• Develop and maintain comprehensive project documentation, plans, tools, and reports.
• In coordination with the Project Manager, effectively plan and facilitate meetings of varied participants using standard meeting management tools and techniques (e.g., agendas, meeting roles, ground rules, minutes, action items, and decision tracking).
• Organize project files with standard file naming conventions and folder structures.
• Partner with the Project Manager to define and manage project scope, monitor timelines and deliverables, and communicate and identify pathways to resolve risks and barriers.
• Create complex Microsoft Excel visual management dashboards to track and analyze data to inform key decisions.
• Other duties as assigned.

General Department and Process Improvement Support

• Partner with the Division Director and Managers to advance internal improvement efforts and ensure they align with organization and department standards.
• Develop, implement, and maintain advanced Microsoft Excel visual management tools to track and analyze data that inform decisions and processes to support the growth and maturity of the department.
• Support the implementation of DGIM lean management concepts at the organization and internal level. Modify processes and tools, as needed.
• Identify, support, and sustain department Standard Operating Procedures (SOP).
• Provide basic virtual technology and communication tool support for the department.
• Manage the department Lean Teams Groups.
• Assist Administrative Operations Assistant(s) with new employee onboarding, meeting coordination, and other departmental tasks, as needed.
• Work with the Director and Manager to ensure department processes incorporate a diversity, equity, and inclusion (DEI) lens.
• Assist in advancing DEI learning within the department.

Continuous Learning and Professional Development

• Maintain current knowledge about organizational policies and procedures, governance structures, regulatory requirements, and applicable technologies.
• Develop and maintain professional relationships with stakeholders and continuously seek to build new positive relationships.
• Continuously seek new learning opportunities, advancing knowledge and skills to better support the department.

Minimum Qualifications

Education

• Associate's degree or higher in a related discipline

Experience

• Prior work in Lean Transformation desired
• Leadership and proven track record of teamwork

Physical Requirements

• Walk, bend, twist, and reach above the shoulder frequently in a clinical setting.
• Must be able to occasionally lift or carry and frequently push or pull up to 20 lbs. as part of the role
• Regularly exposed to healthcare settings that may require personal protective equipment
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers, preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.