View All Jobs 36874
IT Support Specialist
Provide end-user hardware and software support and monitor network infrastructure
Athens, Attica, Greece
Entry Level
4 weeks ago
GEK TERNA GROUP
A Greek conglomerate involved in construction, energy production, waste management, mining, and real estate development.
2 Similar Jobs at GEK TERNA GROUP
IT Support Specialist
TERNA ENERGY is seeking an enthusiastic IT Support Specialist to join its ICT Department.
The successful candidate will be responsible for providing end-user hardware and software support, handling/monitoring the overall system and network status, and communicating with hardware and service providers.
Essential functions for the role:
- Monitors the company’s system and network infrastructure via the established monitoring tool
- Provides first-level troubleshooting and support
- Escalates issues to internal or external second level support
- Follows end-user requests on the Helpdesk Portal
- Handles the communication with hardware and service providers to fulfill IT procurement requests
- Prepares monthly reports
Requirements:
- Degree in Computer Engineering, Computer Science, Information Technology, Information Systems, or similar
- Good knowledge of Windows configuration and administration
- Very good knowledge of Office 365 platform
- At least basic understanding of LAN & WAN networking
Competencies:
- Strong analytical and problem-solving skills
- A knowledge enthusiast, eager to learn and share knowledge with others
- Able to work as an individual contributor and collaboratively as a team member
- Responsible and accountable worker, ensuring timely and informative communications with IT management and end-users
About GEK TERNA GROUP
A Greek conglomerate involved in construction, energy production, waste management, mining, and real estate development.