Support Operations Specialist – Flight Test Operation

Support Operations Specialist

The Support Operations Team within GE Aerospace Flight Test Operation supports a variety of roles within the business. The Support Operations Specialist is part of the Support Operations Team with a focus on Sourcing, IT infrastructure, EHS, Security and will also support the facilities team. This position performs variety of tasks within these disciplines while keeping to a schedule of deliverables and KPIs as determined by the business. Drives initiatives to improve the effectiveness of support functions and interfaces with other functions to provide effective coordination of metrics, dashboards, functional processes, and cross-functional initiative coordination. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Roles and Responsibilities

• Performs buying duties for Flight Test Operation. Apply sourcing policy, interface between supplier and entity with respect to specifications and budgets. Place and follow-up on purchase orders. Manage relationships with suppliers for execution.
• Alternate to day-to-day IT operations, the maintenance and administration of IT infrastructure and deskside support.
• Engages in the site's Environmental, Health and Safety programs to ensure compliance with all tasks and projects performed. This includes compliance with all regulatory requirements.
• Supports physical security and crisis management program for protection of assets and employees. Serves alternate site security leader.
• Interprets simple internal and external business challenges and recommends best practices to improve products, processes, or services. Stays informed of industry trends that may inform work.
• Embraces and integrates Lean principles to drive productivity, on-time delivery, process capability, and stable operations in our increasingly complex and demanding environment.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
• Process tracking, metrics tracking. Could be degreed or non-degreed. Responsible for headcount and various other data collections that are used for ultimate decision making.
• Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Perform other duties as assigned.

Required Qualifications

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of related experience in job operations in a manufacturing, laboratory, or test environment, Sourcing/Purchasing, Warehouse & Logistics, Facilities or EHS.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• Due to the nature of the duties of this position, this role requires the individual to obtain and maintain US Government Security Clearance; prerequisite for a security clearance is U.S. citizenship.
• Ability and willingness to work flexible and off-shift hours (including 1st, 2nd, 3rd shift, nights, weekends, and holidays) when business needs dictate.
• Ability and willingness to travel to and support operations at offsite locations when business needs dictate.

Desired Characteristics

• Demonstrated commitment to health and safety, champions efforts to ensure that team members are safe.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Established project management skills.
• Strong organizational skills with proven ability to lead multiple initiatives/projects to completion simultaneously.
• Ability to effectively manage time and establish priorities across many assignments in a fast-paced, dynamic environment.
• Ability to interface effectively with all levels within the company as well as organizations outside GE, i.e., regulatory agencies and subject matter experts.
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Possess a desire to learn and grow with advances in technology

The base pay range for this position is $99,900 - $133,200 – 166,500. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close on 12/1/2025.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirements Savings Plan, a tax-advantages 401(K) savings opportunity with the company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.