Field Service And Technical Support - Torrebelvicino, Italy

Job Opportunity At Gecomas

Gecomas is one of the largest technology suppliers for food processing and a wide range of other industries. The global group focuses on technologies, components and sustainable solutions for sophisticated production processes in diverse end-user markets promoting a team-building atmosphere where everyone is treated with respect.

At Gecomas Comas we are seeking a highly motivated Service Engineer for bakery technologies. This position will provide strong technical support to our customers both at site and/or remotely/on-line. This position will also support Service Team on service development.

The role is based in Torrebelvicino (Vicenza), Italy and the role requires to perform inspections visits/maintenance tasks at customer sites (worldwide) approximately 120-150 days/yr (non-consecutive).

Your Tasks

• Perform service maintenance, planned and unplanned
• Perform site troubleshooting, service audits - "Health checks"
• Provide On-line and On-site assistance
• Preparation and execution of site visits/maintenance tasks at Customer site
• Installation and commissioning of new tooling and equipments with product testing stages
• Preparation of comprehensive service report and support the service offers preparation
• Perform Electrical and Mechanical inspections, adjustments, repairs and reporting to Customer
• Support development of service business
• Support Gea Region and Country service organizations, performing training on the job and remote training

Your Profile / Qualifications

Preferred background is electromechanical or mechanical, better if in bakery industry

Capability to understand customer needs/requests (internal/external customers) supporting the grow of service business

Good communication, interpersonal and presentation skills, able to communicate / deal professionally with both internal and external customers

Organized, has an analytical mind and able to eliminate obstacles through creative and adaptive approaches

Independent

Service driven and open-minded; works well in teams

Highly motivated and has strong sense of ownership and good independent working capabilities

Willing to travel with flexibility

Good knowledge of English (both spoken and written). Knowledge of other languages is an advantage

Did we spark your interest? Then please click apply above to access our guided application process.