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Client Success Strategist (french Speaking)
Manage client relationships to ensure high retention and value realization
Irving, Texas, United States
Senior
$70,000
– 102,000
USD / year
2 days ago
Gartner
A global research and advisory firm providing insights, advice, and tools for leaders in IT, finance, HR, and beyond.
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Client Success Associate
The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective ways to support clients through their purchased Gartner services.
What you will do:
- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Onboard new clients introducing their purchased Gartner services and capabilities
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
What you will need:
- 5+ years relevant professional and/or internship experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor's degree preferred
- Must be fluent in English and French
What you will get:
- Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
Client Success Strategist (french Speaking)
Irving, Texas, United States
$70,000
– 102,000
USD / year
Customer Success
About Gartner
A global research and advisory firm providing insights, advice, and tools for leaders in IT, finance, HR, and beyond.