Group Key Account Manager (f/m/d)

Working At Freudenberg: We Will Wow Your World!

Responsibilities:

• Strategic Leadership: Define the Key Account strategy and annual action plans, ensuring alignment with the Country Sales Director and broader commercial goals.
• Growth & Profitability: Achieve agreed growth, profit, and contribution targets for the Key Account Management (KAM) group, while identifying new opportunities for profitable expansion.
• Team Development: Lead the Key Account Sales team with integrity and efficiency. Coach, train, and develop Key Account Managers to maximize their potential.
• Operational Excellence: Set clear OGSM (Objectives, Goals, Strategies, Measures) for the Key Account Managers and the overall sales organization. Translate these into actionable customer plans.
• Negotiation Support: Provide expert guidance to Key Account Managers in all aspects of negotiation, including: Category Management, Listings and rebate structures, Outlet distribution, Sales and merchandising, Promotions and logistics.

Qualifications:

• Minimum 10 years of professional experience in the FMCG industry, including active leadership in National Key Account (NKA) business with annual negotiations and contract management.
• Proven people management experience, with a track record of building and leading successful teams.
• Deep understanding of Key Account dynamics, customer and competitor landscapes, and full P&L management.
• Solid grasp of e-commerce trends and operations, especially within conventional retailers and familiarity with digital sales channels.
• Strong skills in negotiation, influencing, and conflict mediation.
• Fluent in English and German (written and spoken).

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.