Group Key Account Manager E-Commerce (F/M/D)

Working At Freudenberg

We will wow your world!

Responsibilities

Strategy & Planning: Define key account strategy and yearly action plans for all relevant e-Commerce channels.

Develop multi-channel strategies in line with our overall business objectives and create roadmaps for countries (assortment, pricing, activation) to drive profitable sales.

Target Achievement: Achieve growth, profit, and contribution targets; identify further potential for profitable sales growth.

Define, negotiate, and agree on investments, pricing strategies, and contract terms. Implement a consistent pricing strategy and closely monitor clients' P&L.

Team Leadership: Lead the e-Commerce Sales team effectively; coach, train, and develop Key Account Managers.

Customer Plans: Set clear OGSM for Key Account Managers and the overall Sales organization.

Collaborate between regional, local, and global teams (sales, SCM, digital marketing) and lead cross-functional teams and projects.

Category Management: Provide guidance and support for implementing category management and JBP approaches.

Qualifications

University degree; >5 -7 years of professional experience in an e-Commerce environment (FMCG or Nonfood), including leadership for Key Account business (annual negotiations & providing contracts).

Proven track record in managing e-commerce channels and customers with deep understanding of eCommerce strategies and P&L.

Excellent project management and organizational skills with an ability to handle multiple priorities in a fast-paced environment.

Ability to influence, collaborate and communicate with individual and teams (own and inter-functional teams).

Business fluent in German and English.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Vileda Gesellschaft mit beschränkter Haftung