Customer Service Representative
Fresenius Medical Care
Quotation, Service Report & Contracts
Responsible for processing quotations & contracts requests and producing high quality quotations, ensuring efficiency and accuracy, as well as providing and submitting all contracts approval through MS Approval flow and CRS program.
To coordinate, prepare quotations consistent in a timely manner and maintain the quotations database.
To coordinate, update, prepare and compile contracts documents with our legal & requestor and submit through MS Approval flow and CRS program.
To monitor and ensure that quotation & contract submission due dates are strictly adhered.
To ensure that quotation & contract submissions are standardized in terms of format, font, logo, etc. and in line with legal requirements.
Responsible for preparation of sales contracts, PM contracts, agreements, amendments, letter and maintains contract files and records.
Contract & BG monitoring and follow-up.
Upload all contracts type into the CRS system and close the contract expiration date in the system.
Print Service Report from the Tech Serve system to enclosed with PM Billing.
Quotation (TH01) Back Up
Back up for Asset delivery (Back up machine & Silencia)