Clinical Implementation Specialist

Clinical Services Initiatives Manager

The Clinical Services Initiatives Manager plays a critical role in coordinating and facilitating the successful implementation of enterprise clinical initiatives across Fresenius Kidney Care. In collaboration with the Clinical Services Initiatives leadership team and in partnership with Nursing and Clinical Services, Operations, the Global Medical Office, and other stakeholders, this role supports programs that drive measurable improvements in clinical practice, care delivery, and patient outcomes.

This position provides strategic and operational support for designated initiatives, ensuring alignment with the Medical Quality Agenda and broader enterprise transformation goals. Responsibilities include developing implementation strategies, coordinating cross-functional execution plans, supporting frontline clinical teams, and contributing to a culture of innovation and continuous improvement.

Principal duties and responsibilities include:

• Providing clinical insight and subject matter expertise to support the effective delivery of quality patient care and improved outcomes, in alignment with the Medical Quality Agenda and FKC Quality Standards.
• Facilitating the implementation of clinical initiatives as directed by leadership, ensuring consistency with strategic goals and operational expectations.
• Coordinating activities across Clinical Services Initiatives programs, including supporting field-facing staff and collaborating with internal partners to address clinical quality opportunities.
• Conducting site visits as needed to support initiative implementation, assess practice alignment, and gather insights from clinic teams.
• Collaborating with field teams, Nursing and Clinical Services, Operations, Global Medical Office, and other departments to meet clinical and operational goals.
• Applying knowledge of clinical workflows, technology, and care delivery processes to assist in the design and implementation of enterprise initiatives.
• Contributing to the development and execution of initiatives that support value-based care programs and other risk-based arrangements, including strategies aimed at improving outcomes, lowering cost of care, and enhancing care coordination.
• Participating in the evaluation and continuous improvement of information systems and tools used in support of clinical initiatives.
• Supporting the broader Clinical Services Initiatives team by interpreting organizational policies, aligning program delivery, and responding to evolving clinical and operational needs across the field.
• Maintaining expertise in FKC policies, structure, and regulatory requirements to provide effective program coordination and guidance.
• Performing other related duties as assigned.

Physical demands and working conditions include:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position requires approximately 10% to 20% travel.

Supervision:

None

Education and required credentials:

• Bachelor's Degree; Advanced Degree desirable or an equivalent combination of education and experience
• Registered Nurse or Registered Dietitian as per Commission on Dietetic Registration with active unrestricted nursing/dietetic licensure in practicing state – with the ability to obtain licensure in multiple states.

Experience and skills:

• Minimum 5 years of Nephrology Nursing, specifically hemodialysis.
• Exemplary customer service
• Demonstrated ability to support clinical programs, facilitate change, and collaborate effectively across functions
• Strong interpersonal and relationship-building skills with the ability to influence without direct authority
• Proficient in Microsoft Office365 applications: Outlook, Excel, Word, PowerPoint, Teams, etc.
• Project or case management experience preferred yet not required.
• Must exhibit leadership skills and be able to collaborate with clinic staff.
• Understanding of renal and diabetes disease process and current management practices.
• Excellent organizational skills with the ability to manage multiple priorities in a dynamic environment
• Clear and professional verbal and written communication skills
• Comfortable engaging with clinical teams, physicians, and cross-functional partners in both virtual and on-site settings
• Self-directed and able to work independently while aligning to shared goals
• Ability to adapt messaging and communication styles across varying levels of education and clinical expertise.

This position supports the implementation of enterprise clinical initiatives in a field-based capacity, working directly with dialysis clinics to coordinate care delivery changes and operational workflows. This is a field-based position requiring 80–90% travel, including multi-day and overnight visits to clinic locations across the U.S. Travel expectations may shift as program needs change or as the role evolves to support additional clinical initiatives.

Key responsibilities include:

• Serving as a clinical implementation expert supporting the field-based deployment of enterprise clinical initiatives.
• Partnering directly with clinic teams to ensure effective execution of new therapies and models of care aligned with organizational standards.
• Collaborating with nurses, providers, and local leaders to support treatment planning, order workflows, electronic medical record use, and operational readiness.
• Providing on-site support to help coordinate schedules, reinforce clinical workflows, and strengthen team competencies.
• Guiding clinics through transitions in care delivery, ensuring smooth implementation and sustained adoption of strategic initiatives.
• Maintaining clear, ongoing communication with stakeholders and contributing to deployment tracking and documentation.
• Collaborating closely with Nursing and Clinical Services, Operations, Global Medical Office, Information Technology Services (ITS), and other key stakeholders to align efforts and ensure successful outcomes.
• Acting as a field liaison, surfacing barriers, sharing feedback, and supporting continuous improvement.
• Performing other duties as assigned.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.