Technical Specialist

IT Infrastructure Architect

To plan, design and build an Information Technology (IT) infrastructure architecture usually at an enterprise level to meet business requirements

Plan, design and build IT infrastructure architecture, usually at an enterprise level, to meet business requirements and customize application functionality as identified through the relationship with the Organizational Sources and other External sources.

Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirements during design of IT Infrastructure Architecture.

Draft business and technical requirements into requests for proposal documents for IT Infrastructure Architecture.

Ensure IT Infrastructure Architecture Performance and Upgrade Metrics are developed and used in the business.

Ensure system health checks process is aligned with SLA and best practices for the Business Technical Environment.

Support application functionality to problems analysis in existing infrastructure architecture by staying abreast with latest technological advances in the marketplace, then translate current and future trends and advise management of benefits as well as risk.

Manage own development to increase own competencies.

Develop an in-depth knowledge of specified field as well as ability to translate this knowledge into business terms and solutions.

Drive business profitability in the context of cost management through Information technology solutions.

Increase operational efficiency and suggest solutions to enhance cost effectiveness.

Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions by resolving queries fast and effectively.

Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirements.

Are you someone who has experience with or who has:

Strong Linux system administration skills.

Experience with server and application monitoring tools.

Solid understanding of DevOps methodologies and tools.

Hands-on experience with containers and cluster orchestration (e.g., Docker, Kubernetes).

Database support and troubleshooting experience.

Analytical mindset with a methodical approach to problem analysis.

Excellent communication and collaboration skills.

Core Behavioral Competencies:

Applying Expertise & Technology.

Formulating Strategies & Concepts.

Adapting & Responding to Change.

Delivering Results & Meeting Customer Expectations.

Build and maintain Automation of Collections IT environments.

Minimum Qualifications and Experience:

6 - 8 years relevant experience

3-year Degree/Diploma/National Diploma