Implementation Manager

Implementation Manager

Welcome to Direct Axis, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

To facilitate the successful implementation and change management of new initiatives and projects and support business on implemented initiatives and projects until fully operationalised and handed over.

Are you someone who can:

• Prevent wastage and continuously identify process improvements to contain and reduce costs.
• Foster collaborative relationships within FNB/Direct Axis and across the FirstRand Group.
• Participate in development activities that support personal and team growth.
• Generate new insights and apply innovative solutions to drive organizational improvement.
• Enhance business performance through the effective execution of strategic projects.
• Compile progress reports to guide informed business decision-making.
• Ensure compliance with legislative, audit, and process requirements.
• Plan and implement value-added process improvements aligned with operational strategy and objectives.
• Contribute to tactical strategy development and implement supporting operational plans.
• Provide subject matter expertise and thought leadership in relevant domains.
• Continuously improve service delivery processes to meet or exceed customer expectations.
• Build strong working relationships across teams and functions to enhance collaboration and innovation.

You will be an ideal candidate if you:

• Have a Bachelor of Commerce equivalent to NQF Level 7: Operations Management, Financial Management, Business Management or related field.
• Honours in related field will be advantageous.
• Have 4 to 5 years' experience in operations, preferable in a financial service or banking environment.

You will have access to:

• Opportunities to network, collaborate and work across Segments and teams.
• Challenging work environment.
• Opportunities to innovate and add value to team, leadership and business effectiveness.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Open to ongoing personal mastery & development.

Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.