Brand Ambassador - Customer Service With German For Airbnb

Brand Ambassador - Customer Service With German For Airbnb

Foundever is one of the leading companies in the field of business process outsourcing, digital marketing, training, talent management, technology and innovation, consulting, and analytics!

Airbnb Brand Ambassador – Customer Service with German On-site position: Gdańsk

Bonus up to 8500 PLN (relocation package plus attendance bonus)

Your responsibilities will include:

• Providing excellent customer service via phone and email in line with the highest standards
• Striving to achieve customer satisfaction targets set by managers
• Engaging with and understanding customer issues to provide the best possible assistance

This job is for you if:

• You are fluent in German (C1) and have good knowledge of English (B2)
• You demonstrate strong interpersonal and communication skills
• You are confident in using MS Office
• You are motivated and eager to grow professionally

What we offer:

• Career development opportunities – 92% of our management team started their careers at Foundever as customer service consultants
• Attractive benefits package (Multisport card, private medical care)
• Work from a modern office in Gdańsk
• A great atmosphere within a supportive team
• After one year of employment, you receive a €150 bonus to spend on Airbnb products
• Attendance bonus of up to 3000 PLN
• Relocation package of 5500 PLN
• Performance bonus of up to 5% of your monthly base salary

What else you should know:

• Holiday allowance and eyewear purchase support are standard with us
• If you're a parent, your children can look forward to Christmas gifts from our company Santa
• Internal programs promoting a healthy lifestyle
• Access to extensive training platforms – because we care about the growth of our employees

Don't wait – we're looking forward to your application!