Implementation Consultant - Remote Eligible

Implementation Consultant (Remote)

Location: Remote (with occasional travel up to 20%) - must be based in Brazil

Company: Intelex Technologies

Why Join Intelex?

At Intelex, we're on a mission to help organizations create safer workplaces and reduce environmental impact. As an Implementation Consultant, you'll play a critical role in driving positive change by implementing solutions that help our customers achieve their Health and Safety goals. You'll join a collaborative, global team that values innovation, professional growth, and work-life balance. Together, we're working toward a bold vision: reducing workplace deaths by 2050.

What You'll Do?

As a trusted advisor, you'll guide customers through the entire implementation lifecycle—from requirements gathering to go-live. You'll work with mid-market and enterprise clients across diverse industries, ensuring solutions are delivered on time, within scope, and aligned with customer needs.

Key Responsibilities:

• Lead implementation projects for new and existing customers, managing scope, budget, and timelines.
• Facilitate workshops and meetings (remote and onsite) to capture requirements and review configurations.
• Configure SaaS solutions, conduct testing, and support User Acceptance Testing.
• Deliver tailored training programs to customer teams.
• Manage change orders and provide recommendations for scope or timeline adjustments.
• Build strong relationships with customers and internal teams, ensuring clear communication and customer satisfaction.
• Assist support teams with resolving configuration issues post-implementation.

What You Bring?

• 5+ years of technical implementation consulting experience with SaaS solutions.
• Hands-on experience with software configuration and integrations, including basic coding (e.g., XML/HTML).
• Strong understanding of cloud technology principles.
• Proven ability to analyze complex challenges and deliver practical solutions.
• Excellent communication and presentation skills for diverse audiences in ENGLISH;
• Experience managing multiple projects in fast-paced environments.

• Familiarity with platforms like Datamaran, Enhesa, Verisk, or Workday.
• Experience configuring solutions across multiple devices (desktop, mobile).

• Customer-focused and passionate about delivering exceptional experiences.
• Adaptable and comfortable with change and complexity.
• A proactive problem-solver who anticipates needs and simplifies processes.
• A collaborative team player who values innovation and continuous improvement.

What You'll Get

• Remote flexibility with occasional travel (up to 20%).
• Competitive compensation and benefits package.
• Comprehensive onboarding with a dedicated mentor.
• Opportunities for career growth and skill development on the Intelex platform and integrations.
• A supportive, inclusive culture that values diversity and work-life balance.
• The chance to make a real impact—helping companies create safer, cleaner, and more sustainable workplaces.