Customer Service Administrator

Customer Service Administrator

To further strengthen our CS team, we are looking for a Customer Service Administrator, responsible for the smooth handling of our customers' needs. The new person will be entering sales orders into our business system, handling order processes with our logistics department, and communicating with our distributors.

Our new colleague should be flexible and positive. Accurate and structured, with an eye for details. Ready to work in a busy environment, with constant changes as our company is growing all the time. Ability to learn new systems.

A person with a secondary education level, with good spoken and written English. Other international languages like German or French are a plus.

Responsibilities

• Sales and service orders registration
• Support customers with their orders
• Support CS teams on sites
• Handle logistics, and finance questions
• Complaint handling

Your Team

Our CS team is very international, with colleagues coming from the UK, Germany, France, Brazil, etc.

Our team consists of 8 people who have been working together for many years (average time in the company is 4.5 years)

We have after work together, padel/football activities, company fun activities.

Experience

• Customer service experience preferred (3-5 years)
• Swedish/English – good verbal and written level
• Good Microsoft Office knowledge
• Other languages are a plus

Personal Skills

• Accurate and structured
• Eye for details
• Independent
• Flexible and positive
• Curious and sociable

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke Health Solutions

Comprised of four industry leaders—Fluke Biomedical, LANDAUER, RaySafe, and Victoreen — Fluke Health Solutions (FHS) leads the biomedical and radiation detection markets with innovative products and services that help keep customers, patients, and clients safe. Fluke Biomedical leads the world in manufacturing biomedical test equipment like defibrillator analyzers and digital pressure meters. LANDAUER measures radiation exposure with dosimeter and radiation monitoring badges. RaySafe is the worldwide leader of X-ray test equipment, real-time staff dosimetry, and radiation survey meters. And Victoreen instruments are the trusted source for radiation monitoring systems and quality assurance for nuclear power professionals. At FHS, we believe in your potential — your ability to learn, grow and contribute in meaningful ways. And we believe in giving you the opportunity, accountability, and visibility to do just that.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.