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Account Manager

Build and maintain a high-performing customer account management system
Seattle
Senior
$75,000 USD / year
3 weeks ago
Forrest Technical Coatings

Forrest Technical Coatings

Provides specialized industrial, architectural, and high-performance coatings, including powder coatings and custom finishes, for diverse commercial and manufacturing applications.

1 Similar Job at Forrest Technical Coatings

Account Manager

Forrest Technical Coatings is a fast-growing, family-owned leader in high-performance coatings, serving global customers across diverse markets, including industrial, specialty, and OEM. With a reputation built on innovation, quality, and customer partnership, we deliver solutions that protect, perform, and set new standards in coatings technology. Our culture is entrepreneurial, team-oriented, and driven by growth, creating an exciting opportunity for sales professionals who want to make an impact, build strong customer relationships, and advance their careers.

Base Salary: $75,000 + Uncapped Commission

We are seeking a true sales professional with a track record of exceeding quota; a driven, disciplined, sales professional who thrives on driving growth from both new and existing customers. This includes prospecting, building relationships and developing a balanced pipeline of new business and existing customer opportunities. Of course, you also need to be a natural closer. If you can develop and follow process, organize your pipeline with precision, and turn leads into long-term accounts while actively supporting your existing customers, this role is for you.

As an Account Manager, you will be responsible for managing and growing a portfolio of existing customers while identifying and developing new business opportunities within assigned accounts and territory. This role serves as the primary liaison between the customer and the company, ensuring excellent service, timely delivery, and product satisfaction.

What You'll Do:

  • Grow your pipeline by consistently researching, prospecting, and finding new business opportunities.
  • Build and maintain strong, long-lasting client relationships.
  • Act as the primary point of contact for all customer account matters.
  • Identify customer needs and goals, then suggest products and solutions.
  • Use all digital sales tools, including HubSpot, Outlook, Teams, Smartsheet, and our ERP system on a daily basis in support of customer and business requirements.
  • Ensure the timely and successful delivery of products that meet customer needs and company standards.
  • Conduct product presentations, demos, and site visits to influence specification and purchasing decisions.
  • Negotiate pricing, terms, and contracts in alignment with company guidelines and managerial input.
  • Prepare sales reports, forecasts, and account status updates.
  • Identify opportunities to upsell or cross-sell additional paint products and services.
  • Collaborate with the production, R&D, and logistics teams to ensure customer satisfaction.
  • Attend industry trade shows, networking events, and client meetings as required.
  • Stay up-to-date with industry trends, competitor activities, and market demands.
  • Maintain/grow company strategic sales margins and multipliers.
  • Achieve or exceed monthly, quarterly, and annual sales targets.

What We're Looking For:

  • Proven hunter with 5+ years in B2B coatings, chemical, or materials sales with a track record of self-generated pipeline and new account wins.
  • Strong technical aptitude and comfort discussing formulations, substrates, and performance specifications.
  • Experience working with R&D, QA, and engineering contacts.
  • Regional or National account and GSA experience is a major plus.
  • Power CRM user (HubSpot preferred) with a disciplined approach to tracking prospect and customer data, as well as pipeline management.
  • Highly organized and focused — able to prioritize high-impact activities and follow through relentlessly.
  • Strong business acumen — able to quickly assess opportunities, define strategies, and adjust as needed without waiting for instruction.
  • High energy, competitive, and self-motivated; thrives in an environment where success depends on personal drive and execution.
  • Excellent communication, negotiation, and relationship-building skills.
  • Knowledge of paint or coating products and applications is a strong plus.

What We Offer

  • Competitive base salary + uncapped commissions.
  • Full benefits package including 401(k) with match, medical, dental, and vision insurance.
  • Monday–Friday schedule.
  • A blend of existing customers and freedom to target your own prospects.
  • An ISO 9001:2015 certified company brand and reputation to open doors.

This Role is NOT for You If…

  • You wait to be told what to do.
  • You rely solely on inbound leads and avoid cold outreach.
  • You struggle to keep CRM records up to date.
  • You prefer a "laid-back" approach to selling.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Account Manager
Seattle
$75,000 USD / year
Customer Success
About Forrest Technical Coatings
Provides specialized industrial, architectural, and high-performance coatings, including powder coatings and custom finishes, for diverse commercial and manufacturing applications.