Account Manager

Account Manager

For over 50 years, Forrest Technical Coatings has been a family-owned company that succeeds based on the resilience and motivation of our performance-based team. Working at Forrest allows you to do your best work every day and provides competitive pay along with a strong work-life balance.

The Account Manager is responsible for managing and growing a portfolio of existing customers while identifying and developing new business opportunities within assigned accounts and territory. This role serves as the primary liaison between the customer and the company, ensuring excellent service, timely delivery, and product satisfaction.

Key Responsibilities:

• Build and maintain strong, long-lasting client relationships.
• Act as the primary point of contact for all customer account matters.
• Understand customer needs and objectives and recommend appropriate products and solutions.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure timely and successful delivery of products and services according to customer needs and company standards.
• Conduct product presentations, demos, and site visits to influence specification and purchasing decisions.
• Negotiate pricing, terms, and contracts in alignment with company guidelines and managerial input.
• Prepare sales reports, forecasts, and account status updates.
• Identify opportunities to upsell or cross-sell additional paint products and services.
• Collaborate with the production, R&D, and logistics teams to ensure customer satisfaction.
• Attend industry trade shows, networking events, and client meetings as required.
• Stay up-to-date with industry trends, competitor activities, and market demands.
• Achieve or exceed monthly, quarterly, and annual sales targets.
• Maintain/grow company strategic sales margins and multipliers.
• Utilize all digital tools on a daily basis, including CRM and Microsoft Outlook.
• All other duties as assigned.

Minimum Requirements:

• 3+ years of experience in account management, preferably in the manufacturing or coatings industry.
• Strong sales and negotiation skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple projects and clients simultaneously.
• Proficiency in CRM software and Microsoft Office Suite.
• Knowledge of paint or coatings products and applications is a strong advantage.
• Willingness to travel within the assigned territory. (Washington, Idaho, Western Montana)

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package (medical, dental, vision, retirement).
• Company vehicle or travel allowance.
• Professional development opportunities.
• A collaborative and supportive work environment.

Apply now! Start working with a company that provides job security and recognition for the contributions you make!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled