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Customer Service Representative
Provide exceptional customer service by resolving inquiries and documenting interactions efficiently
Mexico City
Entry Level
yesterday
Ford Motor Company
An American multinational automaker known for its extensive line of cars, trucks, and SUVs, including the iconic Mustang and F-Series.
1 Similar Job at Ford Motor Company
Customer Service Representative
The Customer Service Representative is responsible for providing an exceptional experience in customer service. This includes handling customer inquiries, resolving issues, processing requests, and offering alternatives to meet our customers' needs. The representative must ensure compliance with company regulations and policies. Additionally, the representative is also responsible for documenting customer calls/emails interactions and contributing to the improvement of servicing processes. The representative is expected to meet performance objectives and metrics related to Account Services Department.
About Ford Motor Company
An American multinational automaker known for its extensive line of cars, trucks, and SUVs, including the iconic Mustang and F-Series.