Account Coordinator

Account Coordinator

Flyspace Productions is a full-service, woman-owned event creative and management company and is leading provider of AV production and event operations, delivering seamless experiences for clients through expert planning, technical execution, and outstanding customer service. We boast an in-house AV operation, including audio, video, lighting, rigging and truss, and staging including the largest fleet of Stageline mobile units in the country. We are looking for an Account Coordinator within the Accounts Management team. The Account Coordinator will assist and collaborate with the Account Managers to guide clients from inquiry through execution, ensuring high quality event production and exceptional service. The Accounts Management team is primarily focused on events that heavily utilize AV production elements, ensuring that events are well-planned, technically sound, and exceed client expectations. This position is a full time, non-exempt role beginning at $20 per hour (adjusted commensurate with experience) and is eligible for benefits including healthcare on your first day, 401(K) with company match, generous PTO, and more. This role will require in-office attendance at our Northside headquarters and will report to the Account Manager.

Essential Duties and Responsibilities:

• Assist Account Managers with coordinating and managing assigned projects to ensure the schedule, budget, and details are well organized, clearly communicated, and tracked carefully.
• Assist in the creation of project documents and regularly communicate with partners, clients, peers, artists, venues, vendors, and other stakeholders on a project to ensure that all parties, crews, and necessary departments have complete, up-to-date, and approved information, budgets, and schedules.
• Ensure that the finance department has accurate and timely budgets, then follow company protocols for finance operations such as billing and payment.
• Coordinate necessary resources needed for a project including equipment, supplies, inventory, and sub-vendors through online equipment and labor tracking database (currently Flex Rental Solutions).
• Coordinate necessary staffing schedules and knowledge transfers for a project including crew, other departmental support, or contractors.
• Provide timely reports during and after a project and maintain proper project paperwork and files for ongoing work and archives.
• Occasionally provide on-site oversight and management to ensure that a project is properly executed and direct the project as necessary.
• Perform other duties as needed.

Competencies (Knowledge, Skills, and Abilities):

• Verbal and Written Communication
• Organization
• Customer Service Orientation
• Time Management
• Attention to Detail
• Collaboration
• Event Technology including audio, lighting, video, staging systems preferred

Physical Demands and Work Environment:

This description is representative of requirements that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Incumbent must sit, stand, and walk for extended periods of time.
• Incumbent may operate in an office setting, and be required to use a computer with keyboard, telephone or handheld mobile device for extended periods of time, and office machinery as needed.
• Incumbent may frequently be required to lift, push, pull, and carry up to 50 pounds.
• Incumbent must be able to read, see, hear, and speak English.
• Incumbent must be able to independently travel to off-site locations. Travel to off-site events will expose incumbent to weather conditions.

Workdays and Shifts:

• This is a full-time position.
• Willing to work a flexible schedule that may include long hours and irregular times, including weekends, nights, and some holidays.
• Education, Certification(s), and/or License(s) Required:
• Bachelor's degree business administration, project management, or related field preferred.
• Valid driver's license is preferred, but not required.
• A DOT medical certification is not required; however, you will not be able to operate certain company vehicles without one.
• In accordance with certain event requirements, Child Protection Clearances may be required.

Other Requirements:

• Minimum of one year of experience in a project management role, preferably in the live event/entertainment, or related industry.
• Knowledge of industry best practices and trends.

A Few Friendly Notes Before You Apply

What to Expect We've done our best to outline the key responsibilities and expectations for this role, but like most things in our industry, the details can shift. This description should be seen as a general guide, which may be updated or modified from time to time, rather than a complete list. We're a flexible team, and we hope you are too! We value adaptability and a collaborative spirit in our team.

Work Eligibility In line with federal law, everyone we hire needs to be able to work in the U.S. and complete the standard employment verification paperwork when they join the team. This includes verification of your identity and eligibility to work for us.

Everyone's Welcome Flyspace is an equal opportunity employer. That means we don't just welcome diversity, we celebrate it. We hire talented humans of all backgrounds and identities, and we're committed to building an inclusive workplace where everyone can thrive. If you're into respect, collaboration, and creativity, you'll fit right in.

Let's Talk Money We believe in being upfront about pay. That's why we include salary ranges or hourly pay expectations in all our postings, no guesswork required. While Pennsylvania doesn't mandate this (yet), we think it's the right thing to do. We also offer a great benefits package, starting on day one.

Need Accommodations? Flyspace is committed to creating an inclusive and welcoming workplace and encourage people of all abilities to apply. We will do everything we can within reason to make sure that you are able to participate in the application process and that you are evaluated in an environment that best allows us to assess your skills. If you need reasonable accommodation during any stage of the application or hiring process, please let us know. We're happy to explore how we can support your access and success.