Health Support Technician - 64027834

Health Support Technician - 64027834

Join Team Duval. At DOH-Duval, we work every day to protect, promote, and improve the health of our community. Join a team that values innovation, collaboration, and public service. Our programs are recognized across Florida for their impact and effectiveness, and we are looking for dedicated professionals who want to make a real difference. If you are passionate about creating healthier communities, your future starts here. The responsibility of this position is to provide health support functions in a comprehensive health care setting under the direct supervision of a Registered Nurse Supervisor. Participates in clinical and clerical functions. All of the following duties require accuracy, safety, positive customer and team interactions, and adherence to protocol, polices, and procedures at all times. Duties will include, but are not limited to:

• Public Health Competency Domain 1: Analytical/Assessment skills
• Public Health Competency Domain 2: Policy development/Program planning skills
• Public Health Competency Domain 3: Communication skills
• Public Health Competency Domain 4: Cultural Competency skills
• Public Health Competency Domain 6: Public Health Sciences skills
• Ensures positive communication and interactions with internal and external customers while performing clinical and clerical functions.
• Ensures interactions and communications with clients and team members are positive, accurate, and clear. Takes initiative to listen and understand the views of others.
• Responsible for the collection of laboratory specimens, performing venipuncture and other laboratory tests. Uses two patient identifiers to identify correct patient. Completes electronic or manual requisitions for laboratory tests as applicable. Labels and dates each specimen correctly. Consistently completes laboratory log documentation. Performs quality controls at the beginning of each day. Monitors refrigerator temperature twice daily.
• Obtains height, weight, blood pressure, and other special procedures as requested by the medical provider or indicated by protocol, and documents appropriately on client's medical record. Maintains awareness of patient allergies. Assists Medical Provider with examinations and treatments as requested, abiding by preventive health standards outlined in operating protocol. Complies with biohazardous waste policy. Maintains lab tracking form and comply with lab tracking policy. Keeps current of any laboratory policy changes and discuss with supervisor for clarity as needed.
• Monitors all clinic logs for compliance: Laboratory log, Quality Control, Pregnancy Tests, IPO, Hypertension, Diabetes, etc. As needed, will be required to cover clinics outside of your normal work area when staffing shortages are recognized which may include traveling to another clinic location. Works cooperatively with other DOH-Duval units and outside agencies (JASMYN House) as needed.
• Public Health Competency Domain 7: Financial planning/Management skills
• Public Health Competency Domain 8: Leadership and Systems Thinking skills
• Takes initiative to perform inventory for laboratory supplies and orders items as needed. Performs inventory of medical supplies in exam rooms and notifies appropriate staff for ordering as soon as possible. Supplies are required to be always maintained to ensure client services are not disrupted. Pulls medical records for laboratory results and provider's review. Scans and attaches medical records to electronic health record. Ensures positive communication when answering telephones and assists with telephone messages as appropriate. Attends in-service education, staff meetings and health promotion activities as directed or indicated, and other related duties as requested. Ensures accurate and timely submission of Employee Leave and Attendance Records and Employee Activity Records (EAR's). Performs all other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of basic medical terminology.
• Phlebotomy skills as well as administering IM and Subcutaneous injections.
• Knowledge of basic computer software.
• Skill in using medical instruments or testing equipment.
• Skill in taking and reading blood pressure.
• Ability to interview patients and obtain a complete medical history.
• Ability to follow instructions.
• Ability to keep accurate records.
• Ability to distribute prescribed medications.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Able to provide direct patient care services of a medical nature in a public health, medical or clinical setting

Minimum: Must have experience in a clinic/physician office setting or hospital setting. Proficient in phlebotomy Must have a valid driver's license.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits. Nine paid holidays and one Personal Holiday each year. State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options. Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ). Flexible Spending Accounts. Tuition waivers. And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Location: JACKSONVILLE, FL, US, 32206