Strategic Account Manager

Strategic Account Manager

Dodge Construction Network (Dodge) is looking for a Strategic Account Manager to manage its strategic and high value accounts. In this role, you are solely responsible for expanding the relationship and related revenue within an established set of accounts. The Strategic Account Manager takes a consultative approach to identify and pursue the right opportunities and decision makers. Successful candidates have a proven long-term track record of retaining and growing revenue. In this role, your primary objectives are to retain and grow client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities, deep product expertise, and disciplined account management. The ideal candidate is a quick study and can operate with limited day-to-day supervision. This is a full-time position and reports directly to the Regional Vice President, Enterprise Sales.

Preferred Location: This is a remote, home-office role and candidates located in the continental United States will be considered. For this position, there is a preference to hire candidates located in one of the following metro areas: Seattle, WA; Salt Lake City, UT; or Denver, CO.

Travel Requirements: Expected travel is 40-50% for this role.

Essential Functions:

• Drive revenue expansion and client retention: Actively grow revenue within assigned accounts through upsell and cross-sell strategies, while ensuring high client satisfaction and retention.
• Identify high-impact opportunities: Pinpoint clients with the highest potential for growth and retention risk.
• Engage proactively with key decision-makers and influencers to open doors and deepen relationships.
• Master Dodge solutions: Attain deep knowledge of Dodge's full product suite and stay current on solution capabilities to serve as a trusted advisor.
• Be able to clearly articulate how each offering can address a client's unique challenges and goals.
• Lead discovery and consultative selling: Conduct thorough discovery to understand the client's business, go-to-market strategy, workflows, and priorities.
• Deliver tailored, value-based solutions aligned to their objectives.
• Present the right combination of Dodge products and services based on client needs and demonstrate how they deliver measurable business impact.
• Manage the end-to-end client experience: Serve as the client's primary point of contact post-sale.
• Ensure a smooth onboarding, continued engagement, and a structured, proactive account management process.
• Build and maintain a strong expansion pipeline: Maintain clear visibility into upsell/cross-sell opportunities, accurately forecast expansion revenue, and execute on a structured plan to meet or exceed assigned growth targets.
• Maintain CRM and reporting discipline: Document all activities, insights, and opportunities in the designated CRM system.
• Deliver timely reports, updates, and forecasts to leadership with accuracy and clarity.
• Represent Dodge with professionalism: Uphold Dodge's brand and values in every interaction.
• Foster long-term client relationships built on trust, transparency, and performance.

Education Requirement: Bachelor's degree or equivalent combination of education and relevant experience.

Required Experience, Knowledge and Skills:

• Minimum of 5 years of proven success in consultative and solution-based selling, preferably within data, analytics, or technology solutions.
• Demonstrated track record of consistently meeting or exceeding monthly, quarterly, and annual revenue growth targets.
• Proven track record of operating in a multi-priority, fast paced environment.
• Proficient in Salesforce, with strong understanding of opportunity management, pipeline tracking, and order processing within a CRM environment.
• Skilled in Microsoft Office applications (Outlook, Word, Excel) with experience delivering client-facing presentations via Teams, Webex, or similar virtual platforms.
• Exceptional communication skills—written, verbal, and presentation—including the ability to influence, persuade, and lead discussions with individuals and groups.
• Must possess a keen sense of attention to detail, organizational skills and proven customer management skills.

Preferred Experience, Knowledge and Skills:

• A self-starter who is intuitive, curious, confident, tenacious, and bold in pursuing opportunities and growing revenue.
• Knowledge of commercial construction.

About Dodge Construction Network: Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction.

Salary Disclosure: Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.

Reasonable Accommodation: Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email recruiting@construction.com.

Equal Employment Opportunity Statement: Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.