Senior Account Manager - PEO Business

Senior Account Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The Senior Account Manager implements processes for sales, account management, and business retention operations for organizational product and services for the Professional Employer Organization book of business. Responsible for internal and external communication and downstream system execution to transmit renewals, structural and benefit changes.

What You Will Do:

• Work in collaboration with the Account Executive on the plan sponsor relationship, renewal decisions and strategic direction.
• Stay up to date with annual PEO portfolio changes, maintaining accurate plan grids.
• Meet PEO timeline by updating all PEO operational transaction items including the final plan grid, SBC's, Large Group Intake Tool, ID card reviews, etc.
• Works closely with the internal Plan Sponsor Services team and participates on implementation calls to ensure all deliverables are on target.
• Responsible for ensuring annual items such as MA MCC testing is in compliance with our fully insured plan offerings.
• Involved in escalated member or plan sponsor issues.
• Involved in preparing/conducting in person and virtual plan sponsor trainings as needed working in collaboration with the PEO Client Benefit Educator.
• Mentorship opportunities with less tenured account management team members.

Required Qualifications:

• Health Insurance license in resident state or become licensed within 90 days of hire date.
• A minimum of 4 to 5 years account Management experience in the healthcare industry or Professional Employer Organization.
• Adept at execution and delivery(planning, delivering and supporting) skills.
• Adept at problem solving and decision making skills.
• Adept at collaboration and teamwork.
• Adept at attention to detail.
• Adept at presenting in person or virtually.
• Adept at engaging with the C suite.
• Willing to travel up to 10-15% annually.

Education: Bachelor's degree preferred/specialized training/relevant professional qualifications, or equivalent work experience.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $54,300.00 - $145,860.00

Great benefits for great people: We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.