Senior Customer Service Representative (motivator) - Airdrie Towerlane Centre

Senior Customer Service Representative (Motivator)

Who is a Senior Customer Service Representative (Motivator)? As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members. Do you have what it takes?

Passion for fitness

Strong communication and customer service skills

Peak attitude

Multi-tasking guru

Strong planning and organization skills

High School diploma, or working on completion

CPR certification required within 3 months of employment

Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

What will you be doing?

Motivate and encourage the members to meet their fitness goals

Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly

Handle member questions and concerns with courteous and professionalism

Book appointments to accommodate members needs

Have knowledge and ability to sell and answer questions regarding memberships and other services

Adhere to and promote monthly marketing

Manage club supply inventory and place orders

Track equipment maintenance and repair logs

Run club errands and conduct bank runs

Plan and organize club events

What's in it for you?

Ongoing training and development to ensure a long and successful career path

Unlimited growth potential in sales and management

Rewards through monthly incentives and contests

Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $18.25. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $37,900 - $42,100 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.