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Implementations - Professional

Manage ECM conversions, upgrades, migrations, and client system configurations from start to finish
Lincoln, Nebraska, United States
3 days ago
Fiserv

Fiserv

A global provider of financial services technology solutions, including payment processing, risk management, and customer channel management.

Implementations - Professional

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Implementations Professional do at Fiserv?

The Implementations – Professional is a key contributor in the Implementations organization, working directly with clients, managing all or part of ECM conversions, upgrades, migrations, and add-ons for multiple ECM products. The Implementations – Professional is engaged in the project from beginning to end, playing a key role in participating in Discovery, Data Spec Review, System Configuration, Testing, Project Management & Implementation. Implementation Professionals are engaged in planning, coordinating, and managing all activities involved in their assigned functional workstream areas required by the client.

What you will do:

  • Managing all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with clients on solutions, managing key deliverables, and reporting on issues, risks, and status.
  • Setting up and customizing the various ECM products and services selected by the client, ensuring an end-to-end quality integration.
  • Ensuring custom development is delivered as required for the client.
  • Helping drive resolution of issues through problem solving, identification of necessary resources, and escalation.

What you will need to have:

  • Strong written and verbal communication skills.
  • Ability to effectively conduct meetings and presentations.
  • Ability to manage time effectively; organized.
  • Team player.
  • Strong problem-solving skills; motivated self-learner.
  • Adaptable; able to prioritize and work with a sense of urgency.
  • Ability to mitigate risks to project delivery.
  • High school diploma required.

What would be great to have:

  • Experience in a client-facing role.
  • Understanding multiple ECM products.
  • Understanding of database structure for multiple ECM products.
  • Experience with implementing and troubleshooting software.
  • Experience with and knowledge of Fiserv platforms and products/services
  • Bachelor's degree and/or relevant ECM experience

This role is only eligible to be performed in Lincoln, NE.

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Implementations - Professional
Lincoln, Nebraska, United States
Customer Success
About Fiserv
A global provider of financial services technology solutions, including payment processing, risk management, and customer channel management.