ECM Implementation Professional
Fiserv
Ecm Implementation Professional
Calling all innovators – find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
What does a successful Implementations Professional do at Fiserv?
The Implementations – Professional is a key contributor in the Implementations organization, working directly with clients, managing all or part of ECM conversions, upgrades, migrations, and add-ons. The Implementations – Professional is engaged in the project from beginning to end, playing a key role in participating in Discovery, Data Spec Review, System Configuration, Testing, Project Management & Implementation. Implementation Professionals are engaged in planning, coordinating, and managing all activities involved in their assigned functional workstream areas required by the client.
What you will do:
• Managing all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with clients on solutions, managing key deliverables, and reporting on issues, risks, and status.
• Setting up and customizing the various ECM products and services selected by the client, ensuring end-to-end quality integration.
• Ensuring custom development is delivered as required by the client.
• Helping drive resolution of issues through problem solving, identification of necessary resources, and escalation.
What you will need to have:
- Strong written and verbal communication skills.
- Ability to effectively conduct meetings and presentations.
- Ability to manage time effectively; organized.
- Team player.
- Strong problem-solving skills; motivated self-learner.
- Adaptable; able to prioritize and work with a sense of urgency.
- Ability to mitigate risks to project delivery.
- High school diploma required.
What would be great to have:
- Experience in a client-facing role.
- An understanding of ECM software and associated products.
- Experience with implementing and troubleshooting software.
- Experience with and knowledge of Fiserv platforms and products/services.
- Bachelor's degree and/or relevant ECM experience.
This role is only eligible to be performed in Lincoln, NE.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name.
- Complete the step-by-step profile and attach your resume (either is acceptable; both are preferable).
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNEâ„¢ 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.