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Analyst Senior, Product Technical Support
Own the client balancing and reconciliation support process to ensure accurate and timely resolutions
Milwaukee, Wisconsin, United States
Senior
1 week ago
Fidelity National Information Services
Provides banking, payments, and financial technology solutions to banks, merchants, and capital markets worldwide.
6 Similar Jobs at Fidelity National Information Services
Product Support Representative
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?
As a Product Support Representative, you will work with FIS clients to provide in-depth support of balancing practices.
This is a full-time position with a required hybrid schedule in our posted location.
What you will be doing:
- Handle customer inquiries and resolve balancing issues.
- Provide in-depth support and research of client reconciliation issues.
- Troubleshoot problems with balancing sheets and recommend corrective action.
What you will need:
- Prior back-office banking experience preferred
- Strong analytical, organizational and time management skills
- Proficient in Microsoft Excel
- The ability to work independently
- You are an excellent communicator and strong problem solver
What we offer you:
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
Analyst Senior, Product Technical Support
Milwaukee, Wisconsin, United States
Technical Support
About Fidelity National Information Services
Provides banking, payments, and financial technology solutions to banks, merchants, and capital markets worldwide.