VP Health Care Implementations

Vice President, Fidelity Health Implementations

As a Vice President, Fidelity Health Implementations, you will lead a high-impact team responsible for crafting and delivering the implementation project strategy across Fidelity's healthcare offerings. This role demands a visionary leader with deep expertise in translating strategic priorities into scalable, client-centric solutions.

Client Advocacy: Serve as the voice of the client, ensuring their needs are prioritized across all program delivery efforts.

Team Leadership: Manage and mentor a team of Program Managers, fostering collaboration and accountability to deliver seamless, integrated solutions.

Program Execution: Lead all aspects of the deployment of complex business initiatives, managing risks, resources, and client expectations to ensure high-quality outcomes.

Cross-Functional Partnership: Engage with internal team members to streamline communications and enhance process efficiency.

Portfolio Management: Lead integrated program delivery across multiple domains, including:

• Product launches
• Plan implementations
• Annual enrollment campaigns
• Voluntary benefits onboarding

Strategic Planning: Collaborate with Fidelity Health product leaders to develop and implement strategies that boost year-over-year growth, profitability, and operational efficiency.

Compliance Oversight: Ensure all programs align with legal, risk, and contractual obligations.

Talent Development: Build associates capabilities through coaching, career development, and succession planning.

Pipeline Cultivation: Establish relationships with internal and external feeder organizations to maintain a robust talent pipeline.

The Expertise and Skills You Bring:

• Bachelor's degree required, MBA or advanced degree preferred
• 10+ years in program management
• 15+ years leading multi-disciplinary teams
• Background in benefits administration or outsourcing
• Proven ability to manage complex client portfolios
• Executive-level communication and influence
• Strong leadership and coaching capabilities
• Consultative sales acumen
• Expert in presentation and stakeholder engagement

Note: Fidelity is not providing immigration sponsorship for this position.

This position reports to the Head of Client Delivery for Fidelity Health. The Client Delivery team implements and provides on-going project services to Fidelity's Health Care, Health Savings Account and Voluntary Benefits clients. Fidelity Health plays an integral role in Workplace Investing's Total Benefits Outsourcing portfolio.

Program/Project Management