Assistant, Customer Service (casual)

Customer Service Representative

Customer service skills a must. Greet everyone with a warm smile and friendly reception. Use your organizational, word processing, and computer skills to prepare documentation, maintain filing systems, and manage correspondence. We're looking for someone to help us occasionally when coverage is needed in the office. These work shifts will be infrequent on an as-needed basis.

What You'll Do:

• Respond to inquiries in person and over the phone
• Maintain customer records by updating and recording account information
• Process incoming and outgoing mail, order office supplies, and schedule appointments
• Accept customer payments, handle receipts, and complete daily bank deposits

What We're Looking For:

• Customer-focused with strong teamwork and people skills
• A friendly attitude that connects with customers
• Organized and detailed multi-tasker
• Able to deal with change, make decisions, and solve problems

What You'll Need:

• A certificate in office administration or at least one year of related experience (or equivalent combination of education and experience)
• Basic administration skills
• A love for agriculture

You Belong Here

At FCC, we're committed to creating an inclusive, equitable, and accessible workplace – one that reflects the communities where we live, work, and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities, and perspectives. We encourage qualified applicants to apply, including members of these four employment equity groups: Indigenous Peoples, Members of visible minority groups, Persons with disabilities, Women.

Accessibility and Accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.