Customer Service Representative

Customer Service Representative

FASTSIGNS Detroit is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation & Holidays
• 4% 401(k) Company Match
• Employer Contributions to a Health Savings Account (HSA)
• Employer-Paid Telehealth Access – Convenient, 24/7 virtual care for you and your family
• Ongoing Training & Growth Opportunities
• No Nights or Weekends – Monday–Friday schedule

A Successful FASTSIGNS Customer Service Representative Will:

• Greet and engage clients via phone, email, and in-person
• Understand client needs and propose signage solutions
• Prepare accurate quotes and manage job tickets through to production
• Coordinate with our design and production team to ensure jobs meet specs and deadlines
• Build strong relationships that turn one-time customers into repeat business

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!