Account Manager - Retail

Account Manager, Retail

Fanatics Collectibles is looking for an Account Manager, Retail to help maintain, grow and modernize our sales process to drive our business goals and improve the consumer experience. The Account Manager, Retail will report to the Director, Retail Sales and will simultaneously own and/or engage with several high-impact initiatives. This role can expect to 1) own the stewardship of existing and new retail accounts, 2) identify, qualify and on board new accounts 3) be intimately involved in product operations to ensure accuracy, on-time fulfillment, and a positive customer experience. The ideal candidate is an excellent problem solver, communicator & operationally focused individual. Candidates with a passion for sports, culture, & entertainment will likely find themselves a strong cultural fit. We are open to remote candidates for this role, though some travel will be required.

Responsibilities:

• Support larger strategic initiatives to drive increased Retail sales by identifying, qualifying, on boarding and growing new accounts through a consultative sales approach.
• Maintain and grow existing relationships with accounts to further generate sales, optimize customer experience, and track business results
• Build expertise in Fanatics Collectables retail products and be up to date on market trends and competitive dynamics impacting the industry
• Manage multiple logistics tools (ordering, product release calendars, product sell sheets, account lists) to ensure accurate and timely execution of key programs
• Collate & summarize business reports and create presentations to effectively communicate with a variety of audiences (peers, senior leaders and/or accounts) on high priority initiatives and programs
• Collaborate with other business managers to scope projects, creatively solve problems, set attainable goals, and track / measure KPIs
• Create compelling sales presentations and influence buying decisions.
• Effectively guide new and existing accounts through best merchandising practices

Ideal Candidate:

• 5-7+ years of work experience, with 4-5+ years of experience in related sales positions
• Consumer products & national account sales experience preferred
• Demonstrated track record of exceeding goals in a consultative sales capacity
• Knowledge of trading card environment, including direct sales and distributor environment is a significant advantage
• Strong organizational skills and a demonstrated ability to overcome objections and close new business
• Must be detail oriented, highly organized, and maintain both a sense of urgency & good attitude in day-to-day operations and workflows
• Demonstrated ability to build accounts from initial introduction through expanded planogram placement with ability to negotiate and influence buying decisions.
• Strong interpersonal and communication skills (written/oral) with proven ability to succeed in a team environment and work collaboratively with all internal stakeholders
• Strong computer skills in Word, Excel, and PowerPoint essential; Access and Oracle ERP experience desirable