Associate Account Manager (PGA) - Italian & English Speaking

Associate Account Manager - Italian & English Speaking (PGA)

Travel Partnerships and Advertising helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

The Partner Growth & Agility (PGA) Associate's primary responsibility is to ensure that Expedia Group's partner product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base.

In doing so, PGA Associates will also continuously work with Expedia Group's partners to help them improve the marketing and distribution potential from their participation in the Expedia marketplace.

The team ensure that the Expedia Group brands' global customers always find the most suitable property for their dream trip wherever they want to go, and that our partners can effectively, efficiently and throughout the year, reach Expedia Group's full breadth of global traveler demand.

In this role you will:

By providing and analyzing data specific to their market, PGA Associates will work closely with hotel partners to:

• Optimize content, rate and availability competitiveness on the Expedia sites to increase customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers' pressing needs
• Secure promotional offers to support the brands' merchandising and marketing efforts
• Educate partners on the self-service features available on Expedia Partner Central
• Re-establish relationships with dormant partners
• Support demand generation
• On a daily basis engage with a benchmarked volume of partner interactions (calls), within the shared portfolio of your team; ensuring engagement and feedback to optimize content, rates & availability competitiveness & promotional offers on the Expedia sites to increase customer conversion

Experience and Qualifications:

• Bachelor's Degree; or equivalent experience (Minimum 2 years of experience in similar environment) and proficiency in Italian and English language
• High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate
• You have an appetite for innovative technology, fast-changing business environment, data driven decision making. You can present ideas and directives clearly and persuasively; actively listening when spoken/presented to.
• Hungry, determined, motivated, willing to take action and results-focused
• Proven persistence when facing challenging situations
• Ability to effectively communicate to various levels and through a variety of communication channels
• Relationship builder; you earn the confidence of others; strong team worker, ensuring the whole team wins. Also able to work independently