Associate Account Manager - Italian & English Speaking (PGA)
Expedia Group
Associate Account Manager - Italian & English Speaking (PGA)
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.
The Partner Growth & Agility (PGA) Associate's primary responsibility is to ensure that Expedia Group's partner product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base.
In doing so, PGA Associates will also continuously work with Expedia Group's partners to help them improve the marketing and distribution potential from their participation in the Expedia marketplace.
The team ensure that the Expedia Group brands' global customers always find the most suitable property for their dream trip wherever they want to go, and that our partners can effectively, efficiently and throughout the year, reach Expedia Group's full breadth of global traveler demand.
In this role you will:
- Provide and analyze data specific to their market, PGA Associates will work closely with hotel partners to:
- Optimize content, rate and availability competitiveness on the Expedia sites to increase customer conversion
- Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers' pressing needs
- Secure promotional offers to support the brands' merchandising and marketing efforts
- Educate partners on the self-service features available on Expedia Partner Central
- Re-establish relationships with dormant partners
- Support demand generation
Experience and Qualifications:
- Bachelor's Degree; or equivalent experience (Minimum 2 years of experience in similar environment) and proficiency in Italian and English language
- Have free access to Czech labour market (does not require sponsorship)
- High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate
- You have an appetite for innovative technology, fast-changing business environment, data driven decision making. You can present ideas and directives clearly and persuasively; actively listening when spoken/presented to.
- Hungry, determined, motivated, willing to take action and results-focused
- Proven persistence when facing challenging situations
- Ability to effectively communicate to various levels and through a variety of communication channels
- Relationship builder; you earn the confidence of others; strong team worker, ensuring the whole team wins. Also able to work independently