Technical Service Manager (comfort & Insulation)

Technical Service Manager (Comfort & Insulation)

Work Location: Thane

Entity: Evonik India

Purpose of the position:

The function ensures the successful operation of all ADTS-related tasks in the respective region and PL, i.e:

• Joint business development with sales at target customers/markets.
• Manage tech. service for the specific markets for Automotive & Comfort Flex applications
• Identification of regional technology drivers
• Management of the ADTS lab and local lab team in Thane
• EH&SQ responsibility for lab operations in Thane

Key Responsibilities:

Lab Management Comfort ADTS Lab, Thane

• Overseeing lab activities & assigned projects.
• Create and enhance a culture of safety within the lab team.
• Train lab team in technical as well as in safety topics.
• Coordinate lab studies and customer projects.
• Manage interface to EHSQ functions & relevant government bodies. Responsibility for lab safety and compliance.

Technical Service

• Responsible for conducting applied technology services in the region India, Bangladesh and Sri Lanka.
• Develop relationships with key customers, system houses, technology partners in the respective regions
• Responsible for all technical customer engagements and projects for the Segment Comfort (Flexible and Automotive).
• Collaborate closely with other technical, sales and supply chain teams for the service of cross-regional accounts
• Provide technical and product training to colleagues & customers and distributors (in coop. with global and regional marketing)
• Recognize regional technology trends and drivers. Collect market intelligence and share within the regional team.
• Identify collaborations and partnerships for new technologies
• Participate actively in global team meetings & ensure technical aspects are covered
• Support local sales team at customer events and at trade shows
• Handle customer quality complaints related to technical performance

Market Segment Strategy

• Develop a strong understanding of regional market needs, in order to take part in programs to support business growth
• Collaborate with Sales and Marketing for the creation of a product strategy in the region
• Participate actively in meeting of the global team organization and ensure technical aspects are covered
• Contribute to define and implement mid- to long-term lab strategy (location, expansion etc.) in collaboration with Regional Head and other interfaces & functions.

Qualification & experience required :

• Science graduate with minimum 05 years of relevant work experience.
• Open to travel

Your Application

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com. Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

Your Talent Acquisition Manager:

Sagar Khedekar

Company is

Evonik India