Account Manager - ABC Enterprise

Account Manager

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organizations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

The Account Manager (AM) plays a critical and unique role at Euromonitor International. Their chief objective is to renew our largest contracts while providing increased value year over year to our clients. You will work with a variety of roles within our clients' organizations ranging from globally minded executives to Managing Directors, information services teams, procurement and more within the US and Canada.

Working from a named list of Financial & Professional service clients within the F1000, Account Managers are expected to expand the value of our current partnerships by further entrenching our data and analysis with the user base – while still enjoying our entrepreneurial culture, commitment to work/life balance and generous vacation policy.

The Account Manager primarily wears three hats:

• The Client's Go-To: Euromonitor has several resources designed to serve our clients. AMs serve as a hub for inbound requests and directing them to the right resource. Expanding our user base is critical to furthering the value of our deliverable and ensuring we meet our client's goals. AMs educate users how to best leverage our services and how purchasing our various capabilities can expand that value. In addition to client interactions, there is a need to collaborate across roles and regions. It is necessary to partner & execute on a broader strategy with others including your Client Consultant, global counterparts, syndicated research, and key client stakeholders.
• EMI's spokesperson: Spread awareness of our products and services throughout the client, obtaining as many stakeholders as possible to fully engrain our Services, and building champions who will support our renewals and relationship expansion.
• The AM will be negotiating renewals for meaningful subscriptions both large and small. The AM will need to create mutually beneficial agreements that ensure long term partnerships. Resourcefulness, flexibility, and creativity are key characteristics of interest.

Our team philosophy is to become our client's strategic advisors: expanding clients understanding of international markets and building mutually beneficial relationships within our existing client base.

Key responsibilities:

• Product Knowledge
• Understand and succinctly explain Euromonitor's databases as well as consulting capabilities, identifying why our solutions are a strong fit for the client.
• Client Organization Understanding
• Building relationships, creating a deeper network inside client organizations with consistent and proactive dialogue, including client meetings and/or travel with decision makers.
• Frequently challenge clients to constructively broaden their perspective
• Sales Process
• Responsible for securing contract renewals and an annual upsell target.
• Expanding our contacts beyond existing sources, developing a tailored value proposition for various teams and divisions within an organization.
• Presenting a benefit-led approach to engagement and basis for continued relationship building, including sales of new products.
• Able to use polite persistence & a varied cadence to engage tough to reach senior executives and identifying multiple avenues to assist/address obstacles in the sales process throughout the year.
• Negotiation & support of closing syndicated proposals
• Intangibles
• Ability to efficiently perform in role, achieving targets while taking advantage of our work/life balance culture
• Willingness to learn from colleagues with global backgrounds and diverse experiences
• Identify gaps in personal development for future growth, willing to work with management to customize your future growth opportunities
• Effective internal coordination and collaboration with the ability to influence across teams and responsibilities.