Relief Client Service Representative, Midcolumbia Pet ER

Relief Client Service Representative – Emergency – Pasco, WA

Mid-Columbia Pet Emergency Services located in Pasco, WA is looking for an exceptional client service representative to join their growing team on a relief basis!

We are searching for responsible, dedicated, and friendly individuals with a passion for animals and professional growth. If you are an experienced client service representative who is looking to take the next step in your career, we want to meet you! You will be challenged, you will learn, and your compassion, skills, and ambition will be rewarded.

Requirements:

• At least one year of recent experience in a veterinary or medical environment, with increasing responsibilities.
• Ability to submit to drug screening as we are a drug-free workplace
• Knowledge of general office practices and procedures, client service representative (receptionist) duties, and telephone techniques.
• Demonstrate ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.
• Experience maintaining patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.
• Ability to complete assigned tasks in the time allotted without direct supervision.
• Demonstrate the ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills.
• A commitment to outstanding client service.
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
• Ability to stay on task and work energetically for the entire shift, sometimes exceeding 10 hours per day.
• Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.

Anticipated Schedule:

• Relief shifts - apply to learn more!

Compensation:

• $17-20 depending on experience and/or bilingual skills
• 5% shift differential on top of base pay for evening shifts