Client Service Coordinator, Veterinary, SAGE Campbell

Client Service Coordinator – Sage Campbell

Sage Campbell specializes in many areas of veterinary medicine using the most current knowledge and treatments available to ensure the highest standards of care for our patients. Our Campbell location offers services in Emergency, Critical Care, Urgent Care, Surgery, Oncology, Internal Medicine, Neurology and Physical Rehabilitation. While our facilities feature state-of-the-art diagnostic equipment and treatment options, we also pride ourselves on a positive culture in a training environment that drives inclusiveness and camaraderie. Being part of the Campbell team provides you with opportunities to expand your skillset and practice at the top of your license or skillset! We are looking for a Client Service Coordinator to join our team! Pay Range is $22- $26 an hour.

Some of the responsibilities you may own in this role:

• Greeting clients and being the first face of Sage Campbell
• Answering phone calls, scheduling appointments, and preparing our clients for their visit
• Helping coordinate workflow between clients and the clinical team
• Compiling veterinary medical charts
• Entering client and patient data into our hospital information system
• Collecting payments and other administrative duties

Basic required qualifications:

• High school diploma
• 1+ years of customer service experience - veterinary hospital experience strongly preferred
• 1+ years of hospitality experience (e.g., creating a friendly and receptive environment for clients)
• Competent computer skills including reliable and consistent ability to enter data into medical records
• Effective working knowledge of MS-Office Suite (Word, Excel, Outlook)
• Type 45+ wpm and use 10-key calculator

Work Schedule:

• Full-Time
• 4/10 Schedule Available
• Weekend and some holiday availability needed

• Full-time benefits include health, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, 3 weeks accrued paid time off, and uniforms
• Monthly in-house RACE-approved courses and staff development opportunities for all employees!