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Client Service Representative - Lab - Per Diem

Manage client registrations and lab orders to ensure accurate, timely processing and resolution of issues
Arlington Heights, Illinois, United States
Entry Level
$19 – 28 USD / hour
3 weeks ago
Endeavor Health

Endeavor Health

Nonprofit health system providing integrated hospital, outpatient, and specialty care services to communities across the greater Chicago region.

1 Similar Job at Endeavor Health

Client Service Representative Lab - Per Diem

Hourly Pay Range: $19.31 - $28.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Location: Northwest Community Hospital
  • Full Time/Part Time: Per diem
  • Hours: Monday-Friday, Varies

What You Will Do:

  • Perform client account registrations and order processing
  • Answer incoming patient, physician and client calls
  • Contact physician offices and client accounts for resolution of lab orders and specimen related issues
  • Assist with dispatch of NCH courier teams
  • Performs registrations, and enters lab orders

What You Will Need:

  • Education: High school diploma or GED preferred or equivalent work experience
  • Certification: N/A
  • Experience: Previous customer service experience preferred
  • Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills.

Benefits:

  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, holiday and more based on an employee's job
  • Incentive pay for select positions
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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Client Service Representative - Lab - Per Diem
Arlington Heights, Illinois, United States
$19 – 28 USD / hour
Customer Success
About Endeavor Health
Nonprofit health system providing integrated hospital, outpatient, and specialty care services to communities across the greater Chicago region.