Major Account Manager - Remote Eligible

Strategic Account Manager – Melbourne, Florida

FL, United States (Remote)

Job Description:

We are seeking an experienced and dynamic Strategic Account Manager specializing in Aerospace and Defense to join our team. As a key member of our sales organization, you will be responsible for leading and growing relationships with our premier customers in the ADG sector. The ideal candidate will possess a deep understanding of the industry, a strong technical background, a consistent track record of successful account management, and the ability to drive business growth through strategic partnerships.

The role is a high-impact opportunity to further develop our premier strategic enterprise accounts within our ADG sector and enable continued success and growth in NI's overall Aerospace/Defense/Government Strategy.

The successful candidate will have responsibility for developing and driving an Account Growth Plan in partnership with key partners and leads a cross functional team to establish NI as a trusted advisor and partner to our customers success.

Responsibilities:

Customer Relationship Management:

• Cultivate and maintain positive relationships with key decision-makers and customers within assigned aerospace and defense accounts at both the engineering and leadership levels.
• Understand customer's needs, challenges, and goals to provide tailored solutions and ensure customer success.

Account Growth and Retention:

• Develop and implement account plans to achieve and exceed revenue targets.
• Proactively address any issues or concerns to ensure customer retention and dedication.
• Collaborate with internal teams, including sales, marketing, and product development, to develop and implement strategic account plans.
• Stay informed about industry trends, competitive landscape, and customer needs to identify new business opportunities.

Forecasting and Reporting:

• Provide accurate and timely sales forecasts, reports, and updates to senior management.
• Use CRM systems to maintain detailed account records and supervise sales activities.

Requirements:

• Bachelor's degree or equivalent experience in Engineering, Business, Sales, Marketing, or a related field.
• US Citizenship
• Proven experience in senior-level account management within the aerospace and defense industry or experience as a design or test engineer using NI products.
• Have, or be willing to take, residence near assigned accounts.

Preferred Qualifications:

• Strong understanding of aerospace and defense technologies, products, and market dynamics.
• Experience selling to engineering leadership, including directors and VPs.
• Excellent communication, negotiation, and social skills.
• Strategic problem solver with the ability to develop and implement effective account plans.
• Results-oriented with a track record of achieving and exceeding sales targets.
• Prior hands-on experience with NI Software and Hardware products
• Geographically located in close proximity to Melbourne Florida

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.