Account Manager

Job Opportunity

Are you experienced with direct consultative sales for B2B business? Do you enjoy selling a portfolio of journals for research purposes?

About Our Team

Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. Known for our ScienceDirect products, we do this by turning scientific discoveries into peer reviewed knowledge, hosting the world's richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.

About The Role

You will partner with your accounts, calling on key stakeholders to measure and improve the client satisfaction of our products. You will provide excellent customer support and value-added services to ensure retention and renewal of our customers. You will build and manage relationships to identify opportunities for sales of new and additional Solutions products.

Responsibilities

• Achieving overall revenue targets for a portfolio of scientific journals and other digital solutions to Research facilities and libraries
• Understanding client needs in a consultative approach. Translating into realistic propositions and packages in support of the company sales strategy.
• Formulating focused strategies tailored towards the market; align sales approach to meet market needs in accordance with company policies. Devising and implementing account strategies to address differentiated needs at all levels of accounts.
• Conducting annual account planning and execution (jointly with Account Manager where required). Ensure Salesforce is always up to date.
• Gathering, monitoring and evaluating competitor information and providing market feedback to the business to enhance product development and Go-To-Market strategy. Including providing market feedback to enhance product development for a more customer-focused product.
• Participating in trade shows and conferences, with agreed outcomes.

Requirements

• Experience in consultative B2B sales
• Able to operate on an operational, tactical and strategic level.
• Have an interest in research and science, although such experience is not a requirement
• Be self-motivated and driven and love building relationships with multiple internal and external stakeholders. (e.g. senior levels)

Work In A Way That Works For You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working For You

We know that your wellbeing and happiness are key to a long and successful career.

About The Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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