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IT Support Intern

Assist in resolving customer technical issues efficiently and accurately
Cebu City, Philippines
Internship
2 weeks ago
Dynata

Dynata

A global online market research firm specializing in data collection and analytics for consumer and business insights.

Customer Support

Troubleshooting technical issues

Installing and configuring hardware and software (Dell and HP)

Speaking to customers to quickly get to the root cause of their problem

Following up with clients to ensure the problem is resolved

Replacing or repairing the necessary parts of the computer

Supporting the roll-out of new applications (MS Office 365, Multi-Factor Authentication, Global Protect VPN, Crowdstrike Antivirus) and installing additional software

Operating System deployment using LANDESK imaging or Intune Autopilot

Assisting the on boarding and off boarding of user's equipment

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IT Support Intern
Cebu City, Philippines
Technical Support
About Dynata
A global online market research firm specializing in data collection and analytics for consumer and business insights.