GSD First Line Tech Support With German

Job Opportunity At DXC Bulgaria

We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to work from home comfortably, but we also keep our offices open for collaboration, meetings, and building a strong team spirit. We tailor everyone's development path to their individual interests through training and additional certifications.

Our experience and desire to grow, our mission, and our values ​​create an environment where ambitious people become successful at home. At home - in Bulgaria.

You will join one of our Top Performers - Global Service Desk Bulgaria. The team consists of highly experienced professionals, as well as junior, motivated individuals. Your teammates started their careers, just like you, and developed rapidly in less than a year. You will have the opportunity to grow in the direction that best fits your personal career plan. We serve 250+ customers on the Fortune 500 list. From manufacturing giants, banking, and insurance to worldwide governments - We have it all. We are proud to be named one of the World's Best Employers 2020 and the 100 Best Corporate Citizens.

No, this is NOT ANOTHER Call Center Job! We train, nurture, and grow our employees' technical competencies so they can resolve the problem themselves and become better at what they do! The First Line Tech Support position is perfect for candidates with little or no IT experience and with a motivated mindset who want to explore the IT world. Your day-to-day work will involve interaction with customers across the globe, through multiple support communication channels (voice, email, chat, portal). You will provide technical issue resolution in a positive and professional manner. Don't worry, we will help you every step of the way with comprehensive technical training.

Our key requirements are:

• Excellent German and English Language
• Excellent Communication & Interpersonal Skills
• General IT knowledge

These will be considered as a BIG advantage:

• Previous IT Experience
• Understanding of Windows OS (Windows 7, Windows 10)
• Knowledge of Microsoft Apps – MS Office, O365, Outlook, Teams

Enjoy competitive compensation and grow your career in a fast-paced, international environment. Benefit from 24 days of paid vacation to rest, explore, and recharge - plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle. Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you. Get recognized through our Employee Recognition Program - your contributions deserve the spotlight. Refer great talent through our Employee Referral Program and get rewarded for helping shape our future. Enjoy discounts and special offers with your employee badge - it pays to be part of the team. Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive. Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

We Deliver Excellence for our Customers and colleagues every day. Our values form the foundation of everything we do and every decision we make. If you feel comfortable with the above-mentioned requirements, please send us your CV in English. Please note that only shortlisted candidates will be contacted. DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.