Annuities Customer Support - USA - Remote Eligible

Job Title

Functional Responsibilities

Follows procedures to process new business application transactions. Corresponds with agents, internal wholesalers, and other departments regarding pending cases.

Responsible for the accurate handling and timely execution of New Business Applications.

Must provide an elite customer services experience.

Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.

Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/Brighthouse guidelines.

Report any potential fraudulent, money laundering, or unethical requests that have been reviewed.

Performs other related duties as assigned or required.

Mandatory Qualifications

High school diploma or G.E.D.

Previous experience in the Life Insurance and Annuities industries is required

Strong communication skills

Ability to work independently

Ability to follow oral and written directions

Great customer service skills, documenting, typing skills are required

This is not a call center position, however the skills involved in the life insurance cycle and policy processing environments are ideal for this position

Work Environment:

Home office environment. We will provide the equipment

Preferred schedule: M-F; 8am to 5pm EST

This position is fully remote only within the United States only

All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

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DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.