Analista De Service Desk Bilingue (português/espanhol)

Service Desk Support

DXC Technology helps global companies in their mission-critical systems and operations by modernizing IT, optimizing data architectures, and ensuring security and scalability in public, private, and hybrid cloud environments. The largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience in their IT properties. Learn more about how we deliver excellence to our clients and colleagues at DXC.com.

At DXC, we use the power of technology to offer essential IT services that our clients need to modernize their operations and drive innovation across their IT environment. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics, engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Our DXC insurance services help our clients optimize and transform operations, reduce costs, and increase agility in opening new growth channels. Our people, technologies, and best practices improve and automate highly complex business processes – in the middle office and back office sectors – while promoting the transformation of customer experience.

Your main activities:

Act in the Service Desk area – providing support to end users, quality service with a focus on customer excellence.

What we expect?

Desirable knowledge in Informatics

Desirable previous experience with Service Desk customer service

Fluent English – speaking and writing

Fluent Spanish – speaking and writing

Availability to work in different hours.

Technical course in IT or currently enrolled in higher education in IT fields

Work schedule: Rotational shift 5x2 and/or 6x1. Schedule between 11am and 12am

What we are offering?

Various benefits, competitive salary and our values make DXC one of the most important and attractive companies to work in the world. At DXC, our goal is to provide equity of opportunities, respecting individualities and diversity, in order to build a balance between professional/personal life and constant career evolution opportunity.

If you are looking for challenges in a pleasant and multinational work environment, then we definitely want to know more about you. Apply now using the links below, or directly in a position through our careers portal.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.